What will you be doing?

• Build and manage close relationships with the allocated B2C partners with the primary objective to drive revenues and activity across Swintt products

• Regular meetings, calls and projects with our partners to ensure close working relations, understanding of the partners needs, wants and issues to spot new opportunities

• Identify business opportunities and growth opportunities of our customers

• Define the customer roadmap through an agreed customer account plan

• Ensure optimal positioning for Swintt content and smooth delivery of all Swintt products

• Create innovative promotions across your customer group working with our clients to compile data and insights on product performance versus that of competitors, the effects of targeted campaigns and promotions etc.

• Up-sell the existing clients for new products and premium offerings. Work with them to broaden the product footprint within their business.

• Maintain tracking, reporting and analysis of performance KPI’s

• Perform financial follow-up and reporting both internally and externally

• Ensure educated delivery of both marketing and technical documentation

• Engage in contract management and contract governance

• Maintain visibility of issues

• Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features.

• Handle and prioritize daily issues in conjunction with internal support functions

• Hands-on exhibition sales and customer management

• Availability to travel as often as the company requires

Who are you?

• Ability to listen to your clients’ needs and truly understand what is required and satisfies them before going in with the hard upsell of our products

• Problem solving attitude – quickly reacting to a problem with a prompt and creative solution.

• Empathy – being able to read your customers, relate and identify with them to get a good feel for their direction

• Networking – you must be comfortable and confident to engage and interact with your customers in any occasion

• Enthusiasm – you must be enthusiastic to be successful in this role, always ready to highlight & uncover a win at any given moment

• Resilience - be able to learn from failures to turn them into successes

By joining us, you're not only gaining an opportunity to work and collaborate with the best talent in our industry, you’ll also enjoy a range of fantastic perks!

• A competitive and attractive salary

• Private health insurance

• Annual wellbeing benefit allowance

• A weekly breakfast

• Social events for building strong relationships with colleagues

About Swintt and LCKY Group:

Swintt is a multiple award-winning software developer delivering high-quality, localised gaming content. Swintt has built a diverse portfolio that includes classically inspired Premium games and cutting-edge slot releases. In 2024, Swintt acquired Elysium Studios, renowned for producing unique games with innovative mechanics, signature graphics and immersive sounds. Swintt is current certified for distribution in twelve major regulated markets, including the United Kingdom and Ontario.

Alongside Swintt, LCKY Group brings together a portfolio of leading online casino brands - Lucky Casino, Happy Casino, Flax Casino, Vera&John and OneCasino. LCKY Group continues to expand across international markets: Sweden, Finland, Ontario, and Chile, as well as in Spain, Denmark and the Netherlands. The Group is home to a diverse and multiskilled workforce, based in a range of locations, including Malta, Stockholm, Sofia, Barcelona, Estepona, Gibraltar and Melilla.

👉 Learn more about us at https://www.lckygroup.com/

At the LCKY Group we firmly believe that our diversity is what makes us unique and that everyone is welcome to enjoy the ride! We are committed to uphold a high level of diversity and inclusion throughout our group.